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Customer Survey

* Did you feel that the service advisor took the time to understand your service and repair needs? Very Satisfied
Satisfied
Neither/Nor
Dissatisfied
Very Dissatisfied

* Were you given an explanation of the work done on your [vehicle]? Very Satisfied
Satisfied
Neither/Nor
Dissatisfied
Very dissatisfied

* Was your [vehicle] ready at the time & date originally promised? Very Satisfied
Satisfied
Neither/Nor
Dissatisfied
Very dissatisfied

* If no, were you notified in advance? Very Satisfied
Satisfied
Neither/Nor
Dissatisfied
Very dissatisfied

* In general, what was your level of satisfaction with the job performed by the Service Advisor? Very Satisfied
Satisfied
Neither/Nor
Dissatisfied
Very dissatisfied

* When you got your vehicle back, was it clean? Very Satisfied
Satisfied
Neither/Nor
Dissatisfied
Very dissatisfied

* Were the vehicle's problems fixed right on the first visit? Very Satisfied
Satisfied
Neither/Nor
Dissatisfied
Very dissatisfied

* Based on the service experience of your vehicle, what was your level of satisfaction with the Dealer Very Satisfied
Satisfied
Neither/Nor
Dissatisfied
Very dissatisfied